The rating given for this TV
NOTE The rating given for this TV is NOT for Amazon's service, the delivery company's service, or Panasonic in general. The rating is just for the TV but I will include other comments below in order to help those planning to buy the TV from Amazon. The TC-P55VT30 Television I did some research and settled on this TV. It replaces an older Samsung Plasma which was good but had problems of its own. This new TV's screen is about 4-5 inches larger than the Samsung, but thought that was manageable with my room size. Unfortunately, the Panasonic TV I received is defective and I am awaiting a replacement
from Amazon. The defect is that part of the panel appears “turned off” — the very right side of the panel is black and has no picture. It covers around 10% of the very right side. The TV is out of stock right now but I'm hoping Amazon gets stock and can replace the set soon. From what I've used of the TV, it's pretty nice. Menus are laid out well and all my equipment works fine through HDMI so far (DVR, PS3, HTPC, Receiver, etc). I played around with the settings and have been able to get a fairly decent picture. Granted, I'm no video perfectionist and no expert in making those “ideal” settings but I like tinkering and finding the best picture for my eyes (not totally satisfied yet). There are a few quirks I'm still trying to work through, one being a strange black screen that appears sometimes when the screen goes completely black — almost looks like a lot of very light colored squiggly lines across the screen for a second. I've noticed it before a
commercial break sometimes when screen goes black (DVR) or when a movie is starting up and movie studio logos are appearing on screen (PS3/blu ray). Could be HDMI cables, might try switching them out at some point. Also could be signal issues
from the source, but I never noticed it on my Samsung. Daytime viewing is not too bad – but the TV is in a fairly bright room so there is some deterioration there. I have not tested the 3D features yet. Have no desire to use it, but will eventually try it out and comment later. I will include more comments as I use the TV and its other features, especially after the replacement TV arrives. Delivery Company (Pilot): Not great. The set was due to be delivered between 12-2pm on a Tuesday. The time window went by, it never showed up so I called Pilot at 2:15. The service rep sounded very disorganized and didn't seem to know what was going on. Turns out, the TV was never out for delivery, they simply forgot and she said it was likely due to young people working there and a new scanning system. I could do nothing but laugh. They said they'll deliver it the next day and would call to confirm the time it would show up. Next day… no call. Decided to just wait it out and woul
d call later if no one showed up. TV finally arrived around midday. Panasonic in general: Even though I pretty much knew the TV was defective, I did call the Panasonic customer service line just to see if there was some wacky setting that was
off making the TV look the way it did. Panasonic rep was not very knowledgeable and basically said it was defective. I didn't want to waste time with them, so I ended the call. I've owned other Panasonic products in the past and it's pretty hit and miss (as far as if I like them or not). My much older TV (before the Samsung) was a Panasonic LCD Projection set which was ok but developed a lot of dead pixels over the time I had it. That was one of the reasons I did not go with Panasonic with the next set. Amazon in general: Amazon has been terrific through it all. They were helpful during the delivery fiasco. They gave me credits for my troubles and that was appreciated. When I called to set up the return, the Amazon rep was helpful. The only (minor) negative comment I have about Amazon right now is their inability to get a replacement set out due to stock issue. The TV appears to be available at many other online stores right now, but I'd rather not get a refun
d and order elsewhere due to Amazon's good price and return policy. Will update this review when replacement set finally arrives and write about how the return goes and how the new set looks/works.

